Our solution

Fill cancellations

Zymego fills late cancellations and make it easy for patients to manage their appointments and self-book appointments.

Self-book appointments

Increase patient's perceived availability. Let patients self-book when the need occurs.

Less cancellations and DNAs

Many patients don't want to cancel, rather reschedule. With Zymego patients can reschedule without cancel and re-triage.

Less booking calls

Let patients manage their bookings 24/7 and get more time for patients that need it.

News - Partnership with EMIS

Zymego is now integrated with EMIS web. GP practices and clinics using EMIS web can now benefit Zymego's service. A valuable partnership that enable rescheduling and filling late cancellations at scale.

Smart logic for all types of appointments

Zymego works for all types of GP Practices, hospitals and clinics, thanks to our smart booking logic. Download a PDF for more information or book a demo with us.

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Zymego help caregivers in both primary care and secondary care to decrease appointment admin, fill late cancellations and shorten patient waiting time.

FAQ

How can we be sure that all appointments are handled correctly?

Through our advanced booking logic, Zymego can handle a wide variety of cases. You set up the rules that should apply to different appointment types and Zymego follows them. Since we are able to set up specific rules for each appointment type, we can ensure that all bookings are handled correctly, adapted to different types of requirements related to your appointments.

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What kind of support do we get from Zymego?

We see all clinics as long-term partners, in this way we can help you and your patients in the best possible way. Zymego was founded as a response to the problems that one of our founders discovered as a doctor in his clinical work. Our goal is to create value for you, for your patients and for society at large. To reach that goal, our team is always close at hand and is responsive to how you experience our solution. We are constantly developing the solution and adding new smart features, which is why we place great emphasis on listening to the clinics that use Zymego. Your valuable suggestions for improvements help us provide the best possible service to you and your patients.

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We already have a booking portal. Why should we use Zymego?

Zymego is the only solution that automatically fills late cancellations, working to the rules that you have set-up. We manage appointments and scheduling in a completely new way. Through very advanced booking logic, we can handle many more appointment types and complicated booking cases than most other solutions. In addition, we reduce the number of cancellations by offering patients a smart option where they can request days that suit them. All these features are completely unique to Zymego. However, it is perfectly possible to use Zymego in parallel with your current booking portal if required.

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How do you work with data security and GDPR compliance?

We handle personal data in accordance with the UK GDPR. We only handle data related to appointments and scheduling and are approved for the Data Security and Protection Toolkit. Zymego is fully compliant with NHS England UK Clinical Safety Requirements DCB0129. This standard ensure safety and reliability in health IT systems. Zymego has been awarded a Framework Contract with G-Cloud 14 by the Crown Commercial Service.

Say goodbye to wasted appointments and unnecessary booking admin.