PatientsCare providers
Why ZymegoSolutionGet startedAbout usSupport

Fills cancellations and handles bookings

Zymego fills cancellations and handles reschedules and cancellations for you and your patients, around the clock.

Book demo

What value does Zymego create?

Data from the NHS and our customers show that up to 15% of all appointments are wasted due to late cancellations and no-shows – leaving hundreds of thousands of slots unused. We know staff do their best to fill these, but no one can work around the clock. By letting Zymego run quietly in the background, late cancellations are filled instantly, and booking calls are reduced. Everyone benefits: Practices make better use of resources, patients enjoy shorter waiting times, and staff well-being improves dramatically.

Zymego fills cancellations
With Zymego, patients can receive offers for earlier appointments. This means cancelled slots are quickly rebooked, and patients have the chance to shorten their waiting time. When an appointment becomes available, the patient is notified and can choose to accept or decline the offer.
Fewer no-shows & cancellations
If patients can’t find a suitable time in the rescheduling calendar, they can request preferred dates for a new appointment. As soon as a matching slot becomes available, the patient is booked in automatically. This helps prevent cancellations.
Patients can self-book appointments
Your patients can book appointments directly through Zymego. You control which appointment types are available and receive a unique link to your clinic. You can also generate links to specific appointment types or clinicians, which can be shared via chat or SMS.
webflow tools refokus autotabs
webflow tools refokus autotabs
webflow tools refokus autotabs

What is required by staff?

Zymego fills empty time slots and lets patients manage their appointments – all fully automated through integration with your electronic patient record system. To make digital access easier for patients, there’s no need to download an app. You simply inform patients about the service and share a secure link. From there, they can log in and manage their appointments with ease.

Book demo

Does Zymego suit our practice?

Thanks to our advanced booking algorithms, Zymego handles a wide range of scenarios across different appointment types. Need to ensure a patient booked with a specialist can’t reschedule with a junior doctor? We’ve got it covered. Want to prevent patients from booking or rescheduling too early for a follow-up? We’ll make sure that doesn’t happen. Worried about patients self-booking too far into the future? No problem. You set the rules for each appointment type – Zymego takes care of the rest.

Book demo

Does Zymego work with our patient record system?

What makes Zymego so effective is its seamless integration with your electronic patient record (EPR) system – including EMIS. All bookings are managed automatically in the background, so you can continue working as usual. When a patient changes their appointment via our web app, Zymego updates the EPR system in real time.

Book demo

Easy to get started

Getting started, only takes a 60 minute meeting with the staff responsible for appointment management. We connect Zymego to your clinic in collaboration with your electronic patient record (EPR) system. You continue working in your EPR system as normal, and Zymego operates silently in the background.

Book demo

Integrations with several EPR systems

By integrating Zymego with your electronic patient record system, we can manage all bookings automatically.

Frequently asked

Through our advanced booking logic, Zymego can handle a wide variety of cases. You set up the rules that should apply to different appointment types and Zymego follows them. Since we are able to set up specific rules for each appointment type, we can ensure that all bookings are handled correctly, adapted to different types of requirements related to your appointments.

‍

We see all clinics as long-term partners, in this way we can help you and your patients in the best possible way. Zymego was founded as a response to the problems that one of our founders discovered as a doctor in his clinical work. Our goal is to create value for you, for your patients and for society at large. To reach that goal, our team is always close at hand and is responsive to how you experience our solution. We are constantly developing the solution and adding new smart features, which is why we place great emphasis on listening to the clinics that use Zymego. Your valuable suggestions for improvements help us provide the best possible service to you and your patients.

‍

Zymego is the only solution that automatically fills late cancellations, working to the rules that you have set-up. We manage appointments and scheduling in a completely new way. Through very advanced booking logic, we can handle many more appointment types and complicated booking cases than most other solutions. In addition, we reduce the number of cancellations by offering patients a smart option where they can request days that suit them. All these features are completely unique to Zymego. However, it is perfectly possible to use Zymego in parallel with your current booking portal if required.

‍

We handle personal data in accordance with the UK GDPR. We only handle data related to appointments and scheduling and are approved for the Data Security and Protection Toolkit. Zymego is fully compliant with NHS England UK Clinical Safety Requirements DCB0129. This standard ensure safety and reliability in health IT systems. Zymego has been awarded a Framework Contract with G-Cloud 14 by the Crown Commercial Service.

LinkedIn
About us
•
Privacy policy
•
Terms of use
•
Modern slavery statement
•
Customer support
Yes, I am.